Experience
ClearGov – Hopkinton, MA (2017 – Present)
Director of Business Development
- Delivering clarity and unique fiscal insights that help governments operate more efficiently and effectively
Groupon – Chicago, IL (2012-2017)
Regional Sales Director – Phoenix, AZ
- Scaled Groupon’s West Coast Call Center from 15 reps to 130 reps, 1 Divisional Sales Manager to 10 Divisional Sales Managers
- Interview, Hire, Train, and Manage team of 9 Divisional Sales Managers, overseeing 200+ Business Development Representatives
- Averaged 113% to goal over course of position
- Oversee sales performance, growth, and operations for Groupon’s only satellite sales office
- Accountable for $18 million in annual gross profit
- Deploy sales standards; training, certification, performance management, and career progression
Launch Team Sales Manager – Phoenix, AZ
- Selected to lead Groupon’s first Phoenix sales team to meet and exceed sales goals, with a sole focus on new business development
- Successfully scaled sales team from 15 reps to 56 reps
- Interviewed, hired, trained 3 Sales Managers
- Implemented best practices and KPIs for 3 Sales Managers
- Oversee the implementation of new training and management processes
- Interviewed, hired, and lead 4 teams of new business sales representatives
- Collaborate with sales trainers and inventory managers to ensure success from all perspectives
- Lead sales team to drive knowledge development and company-wide best practice sharing
Divisional Sales Manager – East Region
- Responsible for and manage over $12 million in annual gross profit
- Manage a 16 person inside sales team covering 7 Northeast markets
- Finished 129% to quarterly goal for Q4 (2014), 4/41 in company manager rankings
- Finished 100% to quarterly goal for Q3 (2014), 8/41 in company manager rankings
- Train, develop, and cultivate talent in reps to grow professionally and personally
- Create and assist in rollout of sales tools to increase efficiency and revenue production
Sales Manager – GroupOn-Boarding
- Responsible for highest graduation rate (64%) in program
- Generated month over month revenue growth in 25+ small markets
- Oversaw management, training, and development of 50+ Inside Sales Reps
- Developed 11 week training curriculum
Sales Training and Development
- Created and implemented a formal training curriculum for the Groupon sales force. Training curriculum contains modules on sales process, objection handling, needs assessment, consultative selling, and competition
- Trained over 650 Groupon employees including inside and outside sales representatives, Regional Vice Presidents, Account Managers, and Divisional Sales Managers
- Tailored newly created curriculum for emerging needs as Groupon expanded significantly
- Mentor sales representatives from multiple markets and consistently bring them up to or above their respective sales quotas
- Oversaw multiple ‘umbrella trainings’ for outside reps in major US cities
- Bronze level certified in Sandler Sales Training
Senior Account Executive
- Personally accounted for 3.681 MM in Gross Bookings, 1.418 in Gross Profit
- Averaged 118% to Goal MOM since start date (14 months)
- First Account Executive to exceed 120% to Goal for 6 consecutive months, promoted to Senior Account Executive
- One of Seven reps chosen to pilot the “Business Development Specialist” role
- Spearheaded multiple projects: Sales Advisory Board, “Operation Sandy – Open for Business”, 10 Merchant “Trump Card”
- Regularly assisted in New Hire Trainings, G2 Trainings, and Objection Handling Trainings
- Closed 321 Contracts; 201 New Business
- Creatively identifying new businesses and activities to be featured on Groupon
- Expanding range of compelling offers for subscribers
- Successfully navigated sales cycle, from cold calling, pain point identification, solution proposal, contract negotiation, to close
- Consulting business owners through their marketing objectives; managing 290+ active accounts
Yodle Inc. – New York, NY (2011 – 2012)
Sales Representative
- Exceeded 100% of quota 6 consecutive months, bringing in $42,547 in new revenue
- Consistently identified new prospects via cold call and lead generation efforts, exceeding funnel growth plans
- Successfully navigated sales cycle, from cold calling, pain point identification, solution proposal, contract negotiation, to close
- Managed accounts post-sale to identify areas of potential up-sell
KobeMail – New York, NY (2010 – 2011)
Product Manager; Account Manager
- Developed all internal processes for product creation, maintenance, and web presence
- Refined technical procedures for managing, editing, and creating content within company
- Managed operations for 15+ projects with creative and technical teams in NY and Ukraine
- Hired, trained, and managed six new team hires
- Oversaw all trainings for new hires; production, sales, and account management
- Closed 12 new deals – increased revenue by 28k per year
Taylor PR – New York, NY (2010)
Intern
- Selected for six-month, post-graduate internship program intended to develop public relations account executives
- Conducted media outreach and wrote press releases for three $10 million+ clients
- Supported media events such as satellite media tours, press conferences and client appearances
- One of two interns who was offered a full-time position upon completion of program
TimeOut Chicago – Chicago, IL (January 2010 – June 2010)
Consumer Marketing Intern
- Selected for work-study internship program designed to provide thorough understanding of the print media field
- Analyzed sponsorship and partnership proposals
- Exposed to the inner workings of a magazine-Account, Creative, Planning, Production
Vokal Interactive – Chicago, IL (2009 – 2010)
Sales Associate
- Work-study internship designed to provide hands-on experience and training in marketing communications and product distribution processes
- Fluent introduction to the sales cycle – identification of clients needs, solution presentation, close
Education
DePaul University – School of Communication – Chicago, IL – Graduated June 2010
- B.A in Public Relations and Public Policy
- Dean’s List Recipient, June 2008-2010
Skills
- Chicago Lights Student Mentor, 4th Presbyterian Church
- DePaul University Student Mentor, Alumni Sharing Knowledge Program; July 2010 – Present
- Panel Member – Dinner on DePaul
- Founding member, Captain, and President/Fundraising Chair for DePaul Men’s Lacrosse Team – 2006-2010
- Member of Association of Young Sales Professionals – NYC Chapter
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