Working Resume

Experience

ClearGov – Hopkinton, MA (2017 – Present)

Director of Business Development

  • Delivering clarity and unique fiscal insights that help governments operate more efficiently and effectively

Groupon – Chicago, IL (2012-2017)

Regional Sales Director – Phoenix, AZ

  •  Scaled Groupon’s West Coast Call Center from 15 reps to 130 reps, 1 Divisional Sales Manager to 10 Divisional Sales Managers
  •  Interview, Hire, Train, and Manage team of 9 Divisional Sales Managers, overseeing 200+ Business Development Representatives
  •  Averaged 113% to goal over course of position
  •  Oversee sales performance, growth, and operations for Groupon’s only satellite sales office
  • Accountable for $18 million in annual gross profit
  •  Deploy sales standards; training, certification, performance management, and career progression

Launch Team Sales Manager – Phoenix, AZ

  • Selected to lead Groupon’s first Phoenix sales team to meet and exceed sales goals, with a sole focus on new business development
  • Successfully scaled sales team from 15 reps to 56 reps
  • Interviewed, hired, trained 3 Sales Managers
  • Implemented best practices and KPIs for 3 Sales Managers
  • Oversee the implementation of new training and management processes
  • Interviewed, hired, and lead 4 teams of new business sales representatives
  • Collaborate with sales trainers and inventory managers to ensure success from all perspectives
  • Lead sales team to drive knowledge development and company-wide best practice sharing

Divisional Sales Manager – East Region

  • Responsible for and manage over $12 million in annual gross profit
  • Manage a 16 person inside sales team covering 7 Northeast markets
  • Finished 129% to quarterly goal for Q4 (2014), 4/41 in company manager rankings
  • Finished 100% to quarterly goal for Q3 (2014), 8/41 in company manager rankings
  • Train, develop, and cultivate talent in reps to grow professionally and personally
  • Create and assist in rollout of sales tools to increase efficiency and revenue production

Sales Manager – GroupOn-Boarding

  • Responsible for highest graduation rate (64%) in program
  • Generated month over month revenue growth in 25+ small markets
  • Oversaw management, training, and development of 50+ Inside Sales Reps
  • Developed 11 week training curriculum

Sales Training and Development                                                                                

  • Created and implemented a formal training curriculum for the Groupon sales force. Training curriculum contains modules on sales process, objection handling, needs assessment, consultative selling, and competition
  • Trained over 650 Groupon employees including inside and outside sales representatives, Regional Vice Presidents, Account Managers, and Divisional Sales Managers
  • Tailored newly created curriculum for emerging needs as Groupon expanded significantly
  • Mentor sales representatives from multiple markets and consistently bring them up to or above their respective sales quotas
  • Oversaw multiple ‘umbrella trainings’ for outside reps in major US cities
  • Bronze level certified in Sandler Sales Training

Senior Account Executive                                                                                           

  • Personally accounted for 3.681 MM in Gross Bookings, 1.418 in Gross Profit
  • Averaged 118% to Goal MOM since start date (14 months)
  • First Account Executive to exceed 120% to Goal for 6 consecutive months,  promoted to Senior Account Executive
  • One of Seven reps chosen to pilot the “Business Development Specialist” role
  • Spearheaded multiple projects: Sales Advisory Board, “Operation Sandy – Open for Business”, 10 Merchant “Trump Card”
  • Regularly assisted in New Hire Trainings, G2 Trainings, and Objection Handling Trainings
  • Closed 321 Contracts; 201 New Business
  • Creatively identifying new businesses and activities to be featured on Groupon
  •  Expanding range of compelling offers for subscribers
  • Successfully navigated sales cycle, from cold calling, pain point identification, solution proposal, contract negotiation, to close
  •  Consulting business owners through their marketing objectives; managing 290+ active accounts

Yodle Inc. – New York, NY (2011 – 2012)

Sales Representative                                                                                               

  • Exceeded 100% of quota 6 consecutive months, bringing in $42,547 in new revenue
  •  Consistently identified new prospects via cold call and lead generation efforts, exceeding funnel growth plans
  • Successfully navigated sales cycle, from cold calling, pain point identification, solution proposal, contract negotiation, to close
  •  Managed accounts post-sale to identify areas of potential up-sell

KobeMail – New York, NY (2010 – 2011)                                              

Product Manager; Account Manager                                                             

  • Developed all internal processes for product creation, maintenance, and web presence
  • Refined technical procedures for managing, editing, and creating content within company
  • Managed operations for 15+ projects with creative and technical teams in NY and Ukraine
  • Hired, trained, and managed six new team hires
  • Oversaw all trainings for new hires; production, sales, and account management
  • Closed 12 new deals – increased revenue by 28k per year

Taylor PR New York, NY (2010)                                                                      

Intern

  • Selected for six-month, post-graduate internship program intended to develop public relations account executives
  • Conducted media outreach and wrote press releases for three $10 million+ clients
  • Supported media events such as satellite media tours, press conferences and client appearances
  • One of two interns who was offered a full-time position upon completion of program

TimeOut Chicago – Chicago, IL (January 2010 – June 2010)

Consumer Marketing Intern                                                                                    

  • Selected for work-study internship program designed to provide thorough understanding of the print media field
  • Analyzed sponsorship and partnership proposals
  • Exposed to the inner workings of a magazine-Account, Creative, Planning, Production

Vokal Interactive – Chicago, IL (2009 – 2010)

Sales Associate                                                                                                 

  • Work-study internship designed to provide hands-on experience and training in marketing communications and product distribution processes
  • Fluent introduction to the sales cycle – identification of clients needs, solution presentation, close

Education

DePaul University – School of Communication – Chicago, IL – Graduated June 2010                        

  • B.A in Public Relations and Public Policy
  • Dean’s List Recipient, June 2008-2010

Skills

  • Chicago Lights Student Mentor, 4th Presbyterian Church
  • DePaul University Student Mentor, Alumni Sharing Knowledge Program; July 2010 – Present
  • Panel Member – Dinner on DePaul
  • Founding member, Captain, and President/Fundraising Chair for DePaul Men’s Lacrosse Team – 2006-2010
  • Member of  Association of Young Sales Professionals – NYC Chapter
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One thought on “Working Resume

  1. Great blog! Do you have any tips and hints for aspiring writers?
    I’m hoping to start my own blog soon but I’m a little lost on everything.
    Would you recommend starting with a free platform like WordPress
    or go for a paid option? There are so many options out there
    that I’m totally confused .. Any ideas? Bless you!

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